CLient Name: Rachel Digennaro
Below, you can view our final decision based on the information and analyzed dialogue collected that transpired between you and your design stylist. Please review our decision and notes below.
We have carefully analyzed the information between you and your design stylist Tynisha Vargas. Based on the concerns submitted by our team we have evaluated and can conclude the following information:
After reviewing the aforementioned information of concern, we can conclude at this time, a refund of $1,574.31 is due to Rachel DiGennaro. This is due to the hinderance of construction as a result of understaffing by reason of increased cases of coronavirus within the workplace.
We would like to thank you for choosing LVLY Bride to make your custom gown and thank you for reaching out to us with your concerns, as there is always room for improvement. We are happy to grant you a 50% off on your next purchase, in hopes that you continue to think of us when you are looking for something special to wear for your next event. We will forward this coupon to your email address on file.