*VALID AS OF January 20th,2020 - Due to the pandemic and prevention of the spread of COVID- 19, and the safety of others, we can not accept any gowns that have been worn (even if the item was tried on). Please understand and please note your size before purchasing.
Unopened items sold by or on behalf of LVLYbride are in new condition and must be returned within 7 days of delivery will receive a refund. Buyer must provide a tracking number with proof of shipment within 7 days of purchase. If this item is opened or damaged or does not have a receipt upon refund request. it may be denied a refund or exchange.
In order to receive a refund for your item, you must return at the item at your own expense (buyer must pay to ship the item back to us). All items must be returned to the sender address printed on your package.
If the item arrives to you broken (severed) please contact us, we are more than happy to resolve the matter with you. If your item is the wrong size, color, or is not as described, please contact us via email. If you need more help, please contact us. Tvargas@lvlybride.com
